Driving Information
Discover the guidelines and agreements shaping your use of our services. Learn about your rights and responsibilities within our Terms & Conditions.
ID Requirements
A valid passport or government-issued ID is required
Driving Licence Requirements
- When picking up the car, the main driver and all additional drivers must provide driving licences issued in their names.
- All drivers must have held their driver's licenses for at least 12 month.
The following driver's licences and types of proof are accepted (Select one):
Original Driving License + International Driving Permit
- Original Driving License: Original full valid driving license issued by the main driver's country.
- International Driving Permit: The driving license issued by a member state that joined the Geneva Convention on International Road Traffic in 1949 or the Vienna Convention on Road Traffic in 1968 bears the words "Convention On International Road Traffic" of the corresponding year. For application, please consult the traffic management department authorized by the government of the country that issued your driving license https://internationaldrivingpermit.org/
Original Driving License + Official English Translation
- Original Driving License: Original full valid driving license issued by the main driver's country.
- Official English Translation: English translated document of the lead driver's original full valid driving license issued by Notary Office.
Original Driving License + Translation By NAATI
- Original Driving License: Original full valid driving license issued by the main driver's country.
- Translation By NAATI: Translated document of the lead driver's original full valid driving license issued by NAATI.
The credit card must be in the name of the main driver
A chip card with embossed card numbers. Two credit cards may be needed. For more details, please contact the branch.
Credit Card Requirements
- Please make sure that your card has sufficient funds to pay the deposit.
- A chip card with embossed card numbers. Two credit cards may be needed. For more details, please contact the branch.
- The name on the credit card must be the same as that on the main driver's passport. You must bring the physical version of your international credit card; virtual cards, electronic cards, and prepaid cards will not be accepted.
Accepted Credit Cards
A chip card with embossed card numbers. Two credit cards may be needed. For more details, please contact the branch.
Credit Card Requirements
- Visa Card, MasterCard, American Express Card
- Dual-currency UnionPay cards are supported (cards can have the UnionPay logo on them)